Refund Policy

At TheaterNest, we strive to provide you with the best home theater systems that enhance your viewing experience. However, we understand that sometimes returns are necessary. Please read our refund policy carefully.

Eligibility for Refunds

To be eligible for a refund, items must be:

  • Returned within 30 days of the purchase date.
  • In their original condition, unused, and in the original packaging.
  • Accompanied by a receipt or proof of purchase.

Process for Returns

If you wish to return an item, please follow these steps:

  • Contact our customer service team at [email protected] to initiate the return process.
  • Pack the item securely in its original packaging.
  • Include a copy of your receipt or proof of purchase.
  • Ship the item to the address provided by our customer service representative.

Refund Timeline

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund, and a credit will automatically be applied to your original payment method within 7-10 business days.

Non-Refundable Items

Please note that the following items are non-refundable:

  • Gift cards
  • Items marked as final sale

Contact Us

If you have any questions regarding our refund policy, please feel free to reach out to us. We are here to assist you!